Terms of Use

Effective Date: [January 23, 2025]

Welcome to Mountain Jewelry. By accessing or using our website, themountainjewels.com, you agree to these Terms of Use. If you do not agree to these Terms, please do not use our Website.

1. Use of the Website

Our Website provides customers with the ability to purchase jewelry configured from combinations offered on our platform. By using our Website, you agree to:

  • Provide accurate and up-to-date information during checkout and account creation.
  • Comply with all applicable laws and these Terms.
  • Not misuse the Website, such as by attempting to compromise its security or functionality.

2. Purchases and Payments

We accept payments through Mastercard, Visa, American Express, Shopify Payments, and other payment methods displayed at checkout. All payments are processed securely, and your payment details are protected by third-party payment processors.

3. Returns and Refunds

  • Returns are accepted within 14 days of receipt of the item.
  • A 20% restocking fee will be deducted from the refund amount.
  • Items must be returned in their original condition, unused, and with all original packaging.
  • To initiate a return, please contact our customer service at themountainjewels@gmail.com or call 212-302-1417.

4. Shipping and Delivery

  • We offer free insured shipping to the 48 contiguous United States.
  • We do not ship to Alaska, Hawaii, U.S. territories, or internationally.
  • Shipping times may vary, and we will provide tracking information once your order has shipped.

5. Disclaimer for Product Variations

The final product may vary by up to ±0.5 carat due to manufacturing and design processes. We strive for accuracy, but if there are any issues with your order, please contact our customer service team promptly so we can resolve the matter.

6. Customer Responsibilities

Customers are responsible for providing accurate personal information, including name, shipping address, and payment details. Mountain Jewelry is not liable for delays or misdeliveries resulting from inaccurate or incomplete information provided by the customer.

7. Dispute Resolution

If you encounter any issues with your order or our services, please contact our customer service team as soon as possible at themountainjewels@gmail.com or call 212-302-1417.
Any disputes that cannot be resolved through customer service will be governed by the laws of the State of New York.

8. Limitation of Liability

Mountain Jewelry is not responsible for:

  • Errors or inaccuracies in product descriptions or specifications.
  • Temporary unavailability of the Website due to maintenance or technical issues.
  • Issues arising from third-party links or services accessed through our Website.

9. Intellectual Property

All content on our Website, including text, images, logos, and designs, is the property of Mountain Jewelry or our licensors and is protected by intellectual property laws. You may not use, copy, or reproduce any content without our prior written consent.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be effective upon posting to the Website, and your continued use of the Website signifies your agreement to the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at: